Frequently asked questions
What does Horizon Haven do?
We provide full-service Airbnb and short-let management in London, taking care of everything from guest communication and check-ins to cleaning, maintenance, pricing, and reporting. Our hands-free service helps landlords maximise income while enjoying complete peace of mind.
Can you manage multiple properties?
Absolutely. We support portfolios of any size and offer scalable solutions for landlords and investors across London.
What is short-let / AIRBNB management?
Short-let management involves running your property for short stays on platforms like Airbnb and Booking.com. We handle bookings, pricing strategies, guest support, and property upkeep so you can earn more without the stress.
How does pricing work?
We use dynamic, data-led pricing that adjusts nightly rates based on demand, events, and competition to maximise occupancy and revenue.
What is serviced accommodation management?
Serviced accommodation management means treating your property like a boutique hotel. We ensure high standards for short-term guests, making your property a premium rental option while you stay hands-off.
What types of properties do you manage?
We manage all kinds of properties in London, from city apartments and suburban homes to executive rentals. If your property is in a desirable location, we’ll make it perform on the short-let market.
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Is Airbnb hosting profitable in London?
Yes! London has high demand from tourists, business travellers, and international visitors. With our expert management and dynamic pricing strategies, landlords often see significantly higher returns compared to traditional long-term rentals.
How much can my property earn?
Income varies based on location, size, and seasonality, but our data-driven pricing and optimisation techniques help clients achieve higher occupancy and returns, often boosting income 30–40% above traditional rentals.
Do I need planning permission or a licence?
Requirements depend on your London borough. We guide you through local regulations and ensure your property meets all legal and safety standards.
Can I switch from a traditional tenancy to short-let?
Absolutely. Many landlords transition from ASTs or long-term lets to short-let rentals to protect against tenant regulations and maximise rental income.
Can I still use my property personally?
You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.
How do I get started?
Book a call with us here we’ll walk you through onboarding and start managing your property for premium returns.
Do you handle cleaning, maintenance, and guest support?
Yes. Our team coordinates cleaning, linen changes, property restocking, minor maintenance, and 24/7 guest communication so you don’t have to lift a finger.
How the Renters’ Rights Bill may effect you
End of “No-Fault” Evictions – Landlords will no longer be able to remove tenants without reason; all evictions will require valid grounds and proof in court.
Shift to Periodic Tenancies – Fixed-term contracts (ASTs) will be replaced by rolling month-to-month tenancies. This gives tenants more flexibility but reduces landlords’ control and could lead to sudden voids.
Tighter Rent Regulations – Rent can only be increased once per year and must be considered reasonable. Tenants will have the right to challenge rises through a tribunal.
New Compliance Requirements – A landlord register and PRS ombudsman will be introduced, adding extra oversight, admin, and accountability.
Additional Tenant Protections – Rules will prevent blanket bans on tenants with pets or those receiving benefits, and bidding wars on rental prices will be restricted.
Many landlords are reconsidering their investments due to these new regulations. But rather than worry, this is the perfect time to explore short-term lets and regain full control over your property. Avoid tenant problems, missed payments, and costly damage — while maximising your rental income.
Ready to maximise your rental returns without the stress?
Book a call to see how we can help
Make your Airbnb Stress-free.
We’re more than a typical property management team. We focus on high-earning short-let and Airbnb properties, combining expert hospitality, advanced technology, and in-depth local market knowledge.
How can I contact you?
You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.
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Horizon Haven accomodation
Premium shot let accomodation in London
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